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What are the key reasons for considering performance/process improvement?

To improve our productivity Improve customers' experience Optimize process improvement program Our customers requested it Integrate a merger or acquisition Decrease customer churn Board/senior management mandate

Indicate the top three issues your firm is hoping to address, with you performance improvement initiatives.

Reduce costs Reduce cycle time Reduce rework, errors and waste Increase competitiveness Improve customer satisfaction Increase shareholder value Change the culture Improve quality Other  

What continuous improvement programs do you have in place?

No active program; planning launch In place; need major help In place; need minor help Mature and successful Don't Know --None--

Over what time frame are you planning to implement a new technology solution?

Within 3 months 3-6 months 6-12 months 12-18 months >18 months

What software do you currently use to management projects?

Excel/Access Lotus Notes SixNet Intelligence Projx In-House System Instantis Essentech PowerSteering Niku iNexus Microsoft SS Accelerator other --None--

How did you hear about us?

Referral From Colleague iSixSigma Website Magazine Ad ISSSP Google Other Search Engine Existing Customer Trade Show News Article Six Sigma Newsletter Other --None--